Emergency Management changes City's Emergency Notification System Vendor

The Westfield Emergency Management Office worked with purchasing earlier this year to seek options to the City's Emergency Notification System.  The Emergency Notification System can notify citizens via email and phone within minutes in the event of an emergency within the City.  The ability to quickly alert citizens could be critical to saving lives if a major situation was to occur.

The previous vendor was Everbridge/3N and has been changed to Rapid Notify.   Everbridge had an excellent system and provided great service to the City.    The Everbridge contract was up for renewal and the Director felt it may be the perfect time to review what other companies could offer.   The criteria for the search by the Director was for a system that offered more versatility, had excellent customer reviews, and was more economical.   After reviewing multiple vendors, the decision was made to choose Rapid Notify to provide a service to the City for the next three years.  The new system is up and operational and residents are being requested to register for notification.  The City will do four tests per year and will use the system for Emergencies or Instant notifications only.  If you wish to register, go to the Notification System tab on the WEMA website.